CEO Column

Wayfind App - A Path to Peace of Mind
By John DiAngelo, Inspira Health Network President and CEO




Inspira partnered with an expert in digital health technology to develop indoor hospital navigation. It’s like the “street view” we see on online maps, but indoors.


Innovation at Inspira positively impacts our patients even before they arrive inside our doors. We’ve tackled one of the more anxiety-provoking aspects of health care — patients or family members being able to find their way through unfamiliar facilities at a time when they are focused on their own health or that of a loved one.


Inspira partnered with an expert in digital health technology to develop indoor hospital navigation. It’s like the “street view” we see on online maps, but indoors.


As a feature on the free My Inspira mobile app, the wayfinding solution is available now to all patients and visitors of Inspira Medical Centers Elmer and Vineland. The app also will offer this feature for the new Inspira Medical Center Mullica Hill when it opens in late November.


This wayfinding technology combines photos of what you see in the hospitals with step-by-step directions to help patients and their families easily find their way. By displaying estimated walking time and distance, users can choose the fastest and most direct route to their destination.


The instructions are simple: Choose where you are in the hospital and choose where you want to go. That’s it. The pathway automatically appears.


This navigation tool makes complex sets of directions simple and:

  • uses easily identifiable universal icons
  • provides special routes for people using a wheelchair or parents with children in strollers
  • offers a Spanish language option
  • allows our Access Center reps, physician office staff, volunteers, schedulers and event coordinators to share directions from any web browser to any mobile device or computer by text or email.

Indoor hospital navigation is just one of the latest innovations that Inspira has rolled out to improve our patients’ experience. We’re putting the finishing touches on even more user-friendly enhancements to our app, which more than 30,000 people have already downloaded, and our patient portal.


As I recently pledged to our employees, if they have an innovative idea that will improve the way we take care of our patients, I want to hear about it. And, if it has promise, I’ll fund it.



Download the My Inspira mobile app from the Apple App Store or Google Play.