Communications Operator- Access Management, Part-Time Varied Shifts, Bridgeton/Mannington

MAJOR FUNCTION:

The Communications Operator provides front-line hospital switchboard support for Inspira Health, ensuring accurate call handling, emergency code notifications, and paging operations. This role is responsible for responding to high-volume calls, monitoring alarms, and coordinating with appropriate departments during routine and emergency events. Operators must maintain confidentiality, demonstrate strong customer service, and adhere to established communication protocols. Communications Operators must be able to work all shifts.

QUALIFICATIONS:

Education & Experience:

• High School Diploma or GED equivalent required.
• Min 1-2 years Call Center, medical office or similar customer service experience preferred.
• Ability to communicate effectively on the telephone.
• Ability to relate to people with diverse educational, socioeconomic, and ethnic backgrounds.
• Ability to handle a high volume, call center environment, ability to multi-task.
• Ability to exercise good judgment to handle calls appropriately.
• Ability to demonstrate good customer service.
• Medical terminology a plus.
• Bi-Lingual Spanish a plus.

Physical Requirements

Place an N, O, F or C in the boxes below

N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly >80%)

Lifting <20lbsOStandingOSittingO

Lifting 20-50lbsOClimbingOKneelingO

Lifting>50lbsOCrouchingOReachingO

CarryingOHearingCWalkingO

PushingOTalkingCVisionC

Environmental Conditions

NoiseOVaried TemperaturesOCleaning AgentsO

Noxious odorsOPatient ExposureOOperative EquipmentO

BENEFITS INFORMATION:

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At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.

Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.

Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.