With community needs rising as a result of the pandemic, Inspira IMPACT’s Family Success Centers are a valuable community resource providing support for families in need. They offer an array of free services ranging from legal and housing assistance to parenting and financial courses to obtaining household items and food. We talked to Brenda Smaniotto, Administrative Director of Inspira’s IMPACT Program, to learn more about the Family Success Centers and how they have been able to service the community during the pandemic.
Inspira Health has introduced a new pay policy for employees who are called up for active duty and has implemented a streamlined process for veterans seeking medical and behavioral health care. The goal is to help veterans get the care they need in a timely fashion.
The new pay policy for employees called up for active duty will help reduce the financial burden that can result when employees take a military leave of absence from their civilian jobs. For full-time and part- time employees, Inspira will supplement the difference between their regular pay and what they received while on military leave for up to 12 months per assignment.
“Veterans who have served our nation and active duty personnel have willingly made sacrifices for the good of our country,” said Erich Florentine, senior vice president and chief people officer, Inspira Health. “As an organization, we are committed to supporting our employees who serve, and ensuring that veterans in our communities have convenient access to the health care services they need.”
To quickly identify patients who are veterans, a question about veteran status is asked early in the registration process at Inspira’s hospitals, ERs and urgent care centers. This allows Inspira’s Registration and Care Coordination teams to provide veterans with the appropriate number to notify the VA they are in the hospital. A recent decision by the VA, allowing veterans to seek care at urgent care centers, has created expanded options for accessing timely care.
And with the passing of the federal Mission Act in 2018, a more user-friendly process was established to help coordinate any care a veteran might need, both in the community and in VA facilities. Inspira staff have been provided with a list of VA phone numbers so that they can direct veterans to the appropriate VA resource. Staff also have access to printed materials that explain VA services and benefits.
Inspira is pleased that the Missions Act was implemented because it enables us to better serve veterans. The process of linking veterans, who come to an Inspira facility, with the VA is now more standardized and easier to navigate.
Access to mental health services has also been made easier. For veterans experiencing a mental health crisis, Inspira put a process in place that helps veterans quickly access the appropriate level of care. To further expedite treatment, Inspira designates a number of its inpatient behavioral health beds for veterans.
As the health care needs of local veterans change and grow, Inspira will continue to work closely with the VA to meet the health care needs of those how have sacrificed to protect our nation.
For more information about Inspira Health, please visit www.InspiraHealthNetwork.org or call 1-800-INSPIRA. To stay connected with Inspira announcements and work being done in the community, please join the conversation on Facebook and Twitter. Inspira is proud to be the Official Health Care Partner of the Philadelphia Wings professional lacrosse team.
About Inspira Health
Inspira Health is a charitable nonprofit health care organization and a regional leader in physician training, with approximately 160 medical residents and fellows in nine nationally accredited specialty programs. The system, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, several multi-specialty health centers and a total of more than 150 access points. These include urgent care; outpatient imaging and rehabilitation; sleep medicine labs; cardiac testing facilities; digestive health and wound care centers; home care and hospice; and more than 30 primary and specialty physician practices in Gloucester, Cumberland, Salem, Camden and Atlantic counties.
Together with its medical staff of more than 1,300 physicians and other care providers, as well as more than 6,000 employees, Inspira Health provides evidence-based care to help each patient achieve the best possible outcome. Accredited by DNV Healthcare, the system’s clinical and support staffs are focused on providing quality care in a safe environment. For more information about Inspira Health, visit www.InspiraHealthNetwork.org or call 1-800-INSPIRA.