Account Manager, Client Development - Administration - UC

MAJOR FUNCTION:

The Account Manager, Client Development is responsible for building, managing, and growing client relationships to drive occupational health and urgent care service utilization. This role focuses on employer outreach, account management, and strategic marketing initiatives to expand partnerships with local businesses, insurers, and community organizations.

QUALIFICATIONS:

Education & Experience:

• Bachelor's degree in marketing, Business, Healthcare Administration, or a related field (or equivalent experience)
• 2-5 years of experience in account management, sales, or marketing required, preferably in healthcare.
• Strong interpersonal, presentation, and negotiation skills

Certification/ Licensure:

• N/A

Position Responsibilities

• Build and maintain strong relationships with employer groups, HR leaders, safety

managers, and referral partners.

• Serve as the primary point of contact for assigned accounts, ensuring high satisfaction

and retention

• Conduct regular check-ins, needs assessments, and performance reviews with clients

• Identify and pursue new business opportunities for occupational health and urgent care

services

• Promote services such as pre-employment physicals, drug testing, workers' compensation

care, DOT exams, and employer wellness solutions

• Develop and execute client-focused marketing strategies, presentations, and outreach

campaigns

• Represent the organization at networking events, job fairs and community events

• Collaborate with clinical, operations, and marketing teams to tailor solutions for clients

• Upsell and cross-sell relevant services to existing accounts

• Track account performance, utilization trends, and growth opportunities

• Keep accurate records of client conversations, referrals, and follow-up activity using our HER and internal tracking tools

• Prepare reports on account performance, client feedback, and business development results

• Ensure compliance with healthcare regulations, privacy standards, and internal policies

• Provide ongoing leadership, coaching, and performance management for direct reports

• Conduct performance evaluations, goal setting, and professional development planning

• Oversee onboarding and training of new staff related to employer services, workers'

compensation workflows, and client-specific protocols

• Identify and implement training initiatives to improve performance, compliance, and client

Physical Requirements

Place an N, O, F or C in the boxes below

N: Never O: Occasionally (<20%) F: Frequently (20%-80%) C: Constantly >80%)

Lifting <20lbsFStandingFSittingF

Lifting 20-50lbsFClimbingOKneelingO

Lifting>50lbsOCrouchingFReachingO

CarryingFHearingCWalkingF

PushingOTalkingCVisionC

Environmental Conditions

NoiseFVaried TemperaturesFCleaning AgentsF

Noxious odorsOPatient ExposureCOperative EquipmentF

BENEFITS INFORMATION:

Click Here to Review Our Great Benefits Offerings

?>

At Inspira Health, you’ll join with the area’s most dedicated and distinguished team to bring quality and compassionate care to our communities. We focus on clinical excellence, providing evidence-based care to help each patient achieve the best possible outcome. The scope and depth of our network can open many doors for your learning and career growth.

Our charitable nonprofit health care organization serves communities across southern New Jersey. The network, which traces its roots to 1899, comprises three hospitals, a comprehensive cancer center, sleep medicine, cardiac testing, digestive health and wound care, urgent care, imaging and rehabilitation, and primary and specialty physician practices in Gloucester, Cumberland, Salem and Camden counties.

Inspira is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, age, marital status, affectional or sexual orientation, familial status, disability, liability for service in the Armed Forces of the United States, nationality, sex, gender identity or expression.