Coronavirus (COVID-2019)

At Inspira Health, we are committed to keeping you informed about the new coronavirus (COVID-19).

Our clinical leadership teams continue to closely monitor the situation and put policies and procedures in place to protect patients, visitors and staff. Our facilities continue to follow the most current guidance provided by the Centers for Disease Control and Prevention (CDC) and local health authorities to appropriately screen, isolate and manage patients who meet the criteria.

Anyone with cold or flu-like symptoms should seek care as they normally would, immediately alerting the health care facility or health care provider if they have recently been in close contact with someone who has been under investigation for, or is a confirmed case of, COVID-19. Anyone concerned that they or a loved one might be displaying clinical distress (such as breathing difficulties) should call 9-1-1 as they normally would.

It’s important to understand that this situation continues to evolve. For the most current information about COVID-19 please visit the CDC website.

Assess Your COVID-19 Symptoms

Try Rosie. Our virtual assistant (in the bottom right corner of this page) can help individuals decide what steps they should take, based on symptoms and possible exposure to COVID-19. After answering a few questions, Rosie recommends if the individual should seek medical care.

For anyone who thinks they may have been exposed to the coronavirus, we are offering a free 16-Day Self-Monitoring Tool to track and monitor how they’re feeling without leaving home, making it useful to both symptomatic and asymptotic people. This virtual tool also provides helpful information and reminders for people who are self-isolating. It guides patients daily through a series of questions that check for and log coronavirus symptoms in an effort to improve awareness and education around the disease. The tool also provides important resources for caring for yourself at home, managing stress and anxiety, early warning signs, cloth face coverings, and more. Enroll Here to Try It.

Safety Across the Network

The safety of our patients, our staff and our community-at-large has always been and will continue to be our top priority. We have been taking every precaution to protect our community through comprehensive protocols for social distancing, the use of personal protective equipment, sanitation, staffing and other initiatives.

As a result, if you need to seek medical care, it is safe to be treated at Inspira Health medical centers. Do not avoid treatment out of fear.

Additionally, our Emergency Department continues to and will remain open to safely treat patients. Anyone experiencing an emergency should call 911 immediately or go to the nearest emergency department if able.

To further enhance safety, we have put in place additional measures across the network to ensure everyone who walks into our buildings (employees, patients, visitors) remains safe and healthy:
  • Masks are provided to and worn by all employees, physicians, and patients upon entering the hospital.
  • Every unit is sanitized daily with an UV light treatment to supplement our current hospital cleaning and disinfecting practices.
    • Elevators, chairs, desks and doors in all areas of the hospital sanitized with a virucide disinfectant solution by the sanitation team.
  • COVID-19 patients and non-COVID-19 patients are concentrated in different locations, treated by distinct care teams.
  • Negative pressure rooms are used to safely care for our patients with COVID-19 to prevent further spread of the disease.
  • Temperature and sign/symptom checks are conducted prior to any employee, physician or patient entering the hospital.
    • Any individual with a fever or a sign/symptom of COVID-19 will be assessed further clinically before they enter.
  • Plexiglass shields continue to be installed at all information and registration areas, as well as cafeterias.
  • Hand washing with soap and water and the use of hand sanitizer is available throughout the hospital.
  • Microsoft Surface tablets are used by staff and doctors to communicate with COVID-19 patients without entering their hospital rooms when it’s not necessary to do so.
  • Visitor restrictions are put in place to decrease potential virus transmission (see below).

Visitor Policy

  • Visitors are limited to one person at a time, unless:
    • the patient is a minor, in which case the pediatric patient may have both parents or guardians, or
    • with Administrative approval, a limited number of additional persons is determined to be appropriate (i.e., end of life situation).
  • Only one visitor will be permitted in the building at any time. Any change in visitor must occur outside of the facility.
  • All visitors must be 18 years of age or greater. Exceptions may be granted by the Nursing Supervisor or Hospital Administration for end of life situations.
  • All visitors must undergo symptom and temperature checks upon entering the facility. If they fail the screening, they will not be allowed entry into the facility.
  • Visitors are prohibited for any COVID positive or Person Under Investigation until a negative test result is returned. The Guest Services desks will be provided with the current list of those patients who are not permitted visitors.
  • All visitors will be provided with and must wear appropriate Personal Protective Equipment (procedure mask); and will be provided with instructions on proper use of the PPE. Any visitor who refuses to wear a mask or other PPE as indicated will be asked to leave the facility.
  • All visitors must perform hand hygiene before visiting a patient.
  • Once in the hospital, visitors shall remain in the patient’s room (or Emergency Department bay) as much as possible throughout the visit, except when directed by hospital or facility staff to leave during aerosol-generating procedure or other procedures in which visitors are usually asked to leave. Visitors may use the cafeteria areas of the hospital to the extent available and abide by all social distancing requirements.
  • Visitors may not be present during procedures or in the recovery room, except for pediatrics, childbirth, and patients with an intellectual, developmental, or other cognitive disability.
  • Same day surgery or procedure patients may have one support person who may remain with the patient through the initial intake process and may rejoin the patient for the discharge process. The existing visitor requirements for our Maternal Child Health areas remain in effect.
  • Outpatients may be accompanied by one adult. Visitors may wait for the patient in the designated waiting area while the patient is having his/her procedure.
  • All visitors must comply with all reasonable requirements imposed by the hospital or facility to minimize the potential spread of infection.
  • At this time, Inspira will continue to prohibit visitors in our Behavioral Health areas.

We expect that additional questions will be identified as we safely operationalize these changes. Please continue to forward any questions to the Covid19@ihn.org address and the Emergency Operations Center will review and respond accordingly.

Resumption of Elective Surgeries

As of May 26, elective surgeries and invasive procedures have been permitted to resume in New Jersey by Gov. Murphy. Inspira has developed a robust plan to safely address the significant demand for surgical and procedural care, while also maintaining a capacity and readiness to pivot and flex to a potential second wave of COVID-19. As part of its plan, Inspira has identified the levels of severity by which a patient will be measured to determine who is eligible for procedures, and have taken thoughtful consideration of a patient’s surgical journey to ensure safety from pre-op to post-discharge and every phase in between.

The organization has instituted strict guidelines by which each hospital must follow in order to resume and continue elective surgeries, which includes information on the presence of COVID cases, required equipment, staff training and more. These guidelines are aligned with those published by the New Jersey Department of Health.

Modified Schedules

Our facilities and community services are following the most current guidance provided by the Centers for Disease Control and Prevention (CDC) and local health authorities.

All patients with appointments will be contacted directly to notify of any changes, as we do normally. Any patients who may have questions regarding a scheduled appointment should speak with their healthcare provider.

View Modified Schedules

Questions

For general questions about the coronavirus, the New Jersey Poison Control Center has experts available to answer your questions. The number is 1-800-222-1222. You can also call 1-800-962-1253 to speak to a healthcare professional. For general information, testing, and basic needs, dial 211 or text your zip code to 898-211. For alerts/updates, text NJCOVID to 898-211.

To provide an additional resource for our community, Inspira Health has established a hotline. Call 1-800-772-2848, 8 a.m. to 4:30 p.m. weekdays to receive information about Inspira’s state of readiness and up-to-date decisions regarding the status of our services provided at our 150+ access points.

Helpful Resources & Inspira News





Donations

To confront the COVID-19 pandemic and address the needs of patients and caregivers impacted by coronavirus, the Inspira Health Foundation is accepting monetary donations as well as food, supplies, masks, words of encouragement, and more. Learn more on our Donations Page or contact InspiraGiving@ihn.org or 856-641-8290.